Knowing your client process is a way for us to confirm we are talking with the right person. As a responsible financial institution, we do our best to provide a safe and healthy environment for those who choose us as a brokerage.
Therefore, as part of the new regulations protocol and extra safety steps from our side, each new member needs to go through a KYC process.
Our brand has tolerance for fraud attempts and we are doing the best we can with every client to provide a safe environment. If you are unable to complete the KYC step, unfortunately, you will not be able to trade with us.
We appreciate you taking the time to help us make your trading experience better and safer and are doing our maximum effort to simplify that process as much as possible without harming the integrity of the results. For a new member to pass our KYC policy one needs to provide with:
1) copy of a valid passport
2) copy of your CC front and back without any digits but the last 4 on your card and CVV.
3) any utility bill that has your name and address on it.
4) account ownership file from your bank.
Our team will contact you soon as you choose your account type to request the KYC documents and will guide you on where to send them and how.
We are doing our best to provide KYC results as soon as we can and it will normally be no more than 48 hours from the moment of submitting them. For any modifications, questions or approval note our team will contact you directly.